Built on Azure, these combine CRM and ERP capabilities and integrates your current data, business logic, and processes. You can think of Dynamics 365 as a set of connected modular SaaS applications and services designed to transform and enable your core customer, employee, and business activities. Replacing siloed and disjointed applications with ONE manageable and inciteful interface. Long answer – Dynamics 365 is a product suite of more than 21 applications that work together to manage Commerce, Connected Spaces, Customer Insights, Customer Service, Customer Service Insights, Customer Voice, Field Service, Finance, Fraud Protection, MS Guides, Human Resources, Intelligent Order Management, Marketing, Project Operations, Remote Assist, Sales (Premium, Enterprise, Professional), Supply Chain Insights, Supply Chain Management, and Talent Management.
Short answer - Dynamics 365 is a portfolio of intelligent business applications that has at its core ERP and CRM fully connected to all other applications.
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